About etech
About etech
Blog Article
Etech’s worldwide centers – Onshore, Nearshore, and Offshore, contain the abilities to customise the solution that best in shape your entire needs. With Etech’s international outreach, Etech is usually available to assistance your buyers and deliver regular Fantastic encounters.
a bunch of devoted leaders during the Speak to center marketplace who will be obsessed with building a exceptional variance for our
About us Etech delivers future-technology BPO answers. a world minority-owned small business, Etech has made and trademarked how to turn your data into strategic insights. Leveraging the strength of artificial moreover human intelligence Etech boosts teaching and coaching to concentrate on critical behaviors making enhanced purchaser ordeals and shareholder value. Etech released in 2003 with only four hundred employees and only one Speak to center in Nacogdoches, Texas.
Etech is really an omnichannel consumer engagement options service provider for a lot of the planet’s major and many highly regarded models. The working experience Etech has obtained throughout a variety of organization verticals lets us to repeatedly deliver exceptional, own shopper experiences.
find out more everyday living At Etech Etech thinks in Operating really hard and taking part in difficult and strives for making personnel sense empowered and self-confident in the job they are carrying out.
At QEval, we’re devoted to aiding Make contact with centers enhance their functionality via distinct, actionable insights. Our functionality analytics studies give you a in depth breakdown of agent routines, consumer interactions, and operational bottlenecks, so website you may make knowledgeable choices that cause measurable improvements. With QEval, you don’t just get experiences—you can get the instruments and proposals to act on them.
Etech’s ground breaking technological know-how solutions and experienced leaders comprehend your organization desires and realize the strategic insights your brand needs to push results.
✅ unpredicted Positive aspects beyond compliance Do not pass up this opportunity to remodel your Speak to Middle operations! program a meeting with our professionals:
Metrics like deal with time, CSAT scores, resolution charges, and actionable insights are critical to achievements in 2024. Gone are the times of concentrating only on call volume. Now, it’s about digging into the caliber of Each individual conversation and driving true effects. wanting to take your get in touch with Centre performance to the next stage? Enroll at QEval University and ???? Listen to Shawndra’s whole Perception here: #QEvalUniversity #PerformanceMetrics #CustomerExperience #AgentPerformance #CXLeadership
irrespective of whether it’s minimizing get in touch with times, improving agent productivity, or improving the overall purchaser experience, our methods are crafted to push real final results. prepared to see how QEval might make a variance in the functions? Get in touch with us now to learn more. Get hold of Us: #QEvalPerformance #AgentOptimization #ContactCenterSuccess #OperationalEfficiency
The combination of care, belief and energy brought to your business enterprise is what makes the society at Etech distinctive. Our CEO often suggests, “If we look after our individuals, the figures will take care of themselves.”
maximizing your Get hold of Heart’s general performance doesn’t have to be sophisticated. With QEval University, you’ll get entry to necessary tools and coaching that present accurate, measurable advancements in agent efficiency.
fulfill Malisha, a shining star on our customer support crew! From tackling responsibilities to enjoying enjoyable crew functions, Malisha is aware of how to keep the balance in between perform and Enjoy. Her favourable Frame of mind and crew spirit make her a Pleasure to work with.
a bunch of devoted leaders in the Speak to Heart business who will be obsessed with making a exceptional big difference for our
Allow me to share only a few essential capabilities of what we offer: ✅ Detailed insights into agent effectiveness by means of thorough analytics
Report this page